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Billing Questions
Can I change my bill cycle?
Can I upgrade my hosting solution without a penalty?
Do I have to sign a contract?
Do you have a money back guarantee?
Do you offer auto-billing?
Which forms of payment do you accept?
Common Questions
Can you help me move my website to your servers?
How do I contact tech support?
How do I manage my account? How do I access my control panel?
How do I modify my domain MX records?
How do I point my domain name to Infosaic?
Popular Terms useful in understanding your web site traffic reports.
What are Infosaic's Name Servers? (DNS - Domain Name Servers)
What is your server uptime?
When will I have access to my new hosting account?
Databases
Article on SQL Indexes
Can I use persistent connections in PHP with MySQL?
How do I connect to SQL Server?
How do I create my own Microsoft SQL / MySQL database(s)?
Domain Name, Renewals and Transfer
Can I transfer an expired domain name?
How can I renew my expired domain name?
How do I manage or point my domain name to Infosaic's Hosting and/or Email Service?
How do I register a domain with Infosaic?
How do I transfer my domain name to another registrar?
How do I transfer my domain name to Infosaic?
How do I update my domain WHOIS contact information?
How long does it take to transfer a domain?
Is any registration time lost during a domain transfer?
What is a domain name?
General Q&A's
Do I need a dedicated IP address for hosting?
How do I move my site to you?
Is the domain name registration included in my hosting package price?
Is there any kind of setup fees?
List of FTP Client Recommendations
Some Useful Webmaster Tools
Types of Windows Hosting
What is a Domain Name?
What is hosting?
What is virtual hosting?
Infosaic Terms
30 Day Money-back Guarantee
Infosaic Privacy Policy
Infosaic Registration Agreement
Infosaic Terms and Conditions
Hosting Control Panel
Contact Information
Billing History/Payment System
General Information
Spam Management
Credit Card Update
Email Questions
Configuring Email on your Computer, Phone or Device
How do I set up an email address?
What are your mail server names?
Can I use POP3 or IMAP mail client with Infosaic? Plus, a list of recommended mail solutions for computer & phone.
How do I configure my mail client using SSL ports?
Technical Questions
Do you support mySQL?
Which control panel does Infosaic use?
How do I set up an SSL Certificate?
Which technologies/components does Infosaic support?
Will my web site be backed up? How often?